Shipping policy

Order Processing

All orders are processed within 1 business day (excluding weekends and holidays). You’ll receive a confirmation email once your order is placed and another notification when your order has shipped.

Shipping Times & Rates

 

• Standard Shipping: 9 –15 business days

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Please allow 24 hours for the tracking link to update.

Lost or Delayed Orders

If your order hasn’t arrived within 7 business days of the expected delivery date, please contact us at  support@shop-healthypetz.com, and we’ll be happy to assist.